Mishandled baggage delivery, repair and replacement for airlines at Jinnah International Airport. Same-day delivery across Karachi, photo and GPS proof on every single bag, and a weekly performance report for your station.
Once a delayed bag leaves your Baggage Service Office, most carriers lose sight of it. Delivery is handed to an informal courier, proof is a paper signature that arrives days later or never, and the passenger calls your desk for updates you cannot give. Disputed deliveries become goodwill payments because nobody can prove what happened.
ABRS closes that gap. From the moment we collect the bag to the moment it reaches the passenger, every step is timestamped, photographed and reportable back to you.
Bags collected and delivered the same day across Karachi, with a three-hour priority option for VIP and premium passengers. Seven days a week, including public holidays.
7 Days a WeekEvery bag is photographed at collection and at delivery, with tamper seal condition, GPS coordinates, time stamp, digital signature, and the receiver's name and relationship. Your file is closed with evidence, not an assurance.
Evidence, Not AssurancePassengers receive automatic WhatsApp updates at every stage and can check status themselves at any time. The questions that would have reached your desk are answered before they are asked.
WhatsApp AutomationDelivery, repair and replacement run through the same file, the same reference and the same invoice. No second contract, no separate follow-up, no gaps between vendors.
Single AgreementEvery Monday your station receives delivery volumes, turnaround times, outcomes and exceptions for the week. Performance you can audit, not performance you have to trust.
Every MondayA single itemised invoice per station per month, matched line by line to your AHL references, with provincial tax applied correctly. Finance can reconcile it without a phone call.
Per Station, Per MonthEnd-to-end mishandled baggage delivery, repair, and replacement services at Jinnah International Airport
Fast, reliable same-day delivery of mishandled baggage directly to passengers across Karachi and beyond.
When a bag cannot be economically repaired, we issue a like-for-like replacement from managed stock so the passenger is not left waiting.
Damaged bags are assessed, repaired and returned to the passenger under a pre-approved service menu, managed end to end by ABRS.
Your staff enters the file through the ABRS airline portal or sends it on WhatsApp. Reference, flight, passenger and bag details, exactly as they appear in WorldTracer
Our team receives the bag, records its condition and tamper seal, and photographs it before it moves
Automatic WhatsApp updates at collection, dispatch and delivery, plus self-service tracking with no app to install
Photo of the delivery location, signed documents, digital signature, GPS and time stamp, all attached to your reference and available to your station
ABRS was founded by aviation professionals with more than 19 years of hands-on experience at Jinnah International Airport. We know how a Baggage Service Office actually works, and every part of the platform - intake, chain of custody, passenger updates, station reporting and billing - exists to close your AHL files faster and with proof your compliance team can audit.
Get in TouchPakistan's first technology-driven mishandled baggage delivery platform with real-time WhatsApp tracking
The team behind ABRS has spent nearly two decades in airport baggage operations at JIAP
Sealed, tracked, and photo-documented at every stage
Real-time status updates via WhatsApp - no app needed
Karachi same-day, Hyderabad intercity, and nationwide onward delivery through established transport partners
Same-day doorstep delivery across the entire city of Karachi
Same-Day DeliveryIntercity delivery service for passengers traveling to Hyderabad
Intercity ServicePakistan-wide coverage through the Daewoo transport network
Nationwide NetworkThe ABRS platform runs station by station, so a carrier operating at several Pakistani airports is billed, reported and managed per station under one agreement.
No app, no login. Enter the PIR or bag reference with the registered phone number to see exactly where the bag is. Fewer calls for your desk, less anxiety for the passenger.
Send us your station and your typical monthly AHL volume. We will come back with a service proposal, a rate card and a draft service level agreement, usually within two working days.
ABRS acts as a data processor on behalf of the airline. Passenger details are used only to resolve the baggage file, access is restricted and logged, and records are retained under a defined schedule. See our Privacy Policy.